Teralis
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Everything your business needs from technology. One team. One partner.

From day-to-day IT support to cloud infrastructure, AI automation, and custom software — Teralis handles the full technology lifecycle for Canadian SMBs.

  • Starting from $499/month
  • Projects from $5,000
  • First consultation free
The Teralis Difference

Every IT Care Plan is managed by a dedicated project manager. You talk to a real person who knows your business — not a rotating helpdesk queue. We also resell Microsoft 365 and Google Workspace directly, so your IT support and cloud licences are handled in one place.

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SaaS Implementation

Get your new software adopted — not just purchased.

Project-based

The sales demo is always impressive. What happens after the contract is signed is where most SaaS implementations fall apart. Teralis manages the full onboarding lifecycle — configuration, data migration, user training, and the critical first 60 days where adoption either takes hold or collapses.

What we do

We manage the full SaaS onboarding lifecycle — from scoping and configuration through to user training and go-live support. We work across platforms spanning CRM, project management, CPQ, and customer support. We also handle the pieces vendors routinely underdeliver on: data migration and validation, integration with your existing tools, change management, and the first 30 to 60 days after launch when a rollout either sticks or quietly dies.

Who this is for

Businesses rolling out a new SaaS platform who want to avoid low adoption, poor configuration, or a stalled go-live. Also a good fit for organizations that already implemented a tool and aren't seeing the value they expected.

What you can expect
  • Implementation scoping and planning
  • Platform configuration and customization
  • Data migration and validation
  • User training and change management
  • Post-launch adoption support
Engagements

Scoped and quoted per implementation, based on the platform and the number of users involved.

The Teralis Difference

We've managed the gap between what vendors promise and what they deliver. We protect you from that gap — and we measure success by whether your team actually uses the tool, not whether it's technically live.

06

Business Systems Strategy (CRM · CPQ · ERP)

Make your systems work together — or know when to replace them.

Project-based

Most organizations don't have a technology problem — they have an alignment problem. Their CRM doesn't match the ERP. Their CPQ doesn't reflect actual pricing logic. Teralis audits your business systems, identifies what's broken, and builds a strategy to fix it.

What we do

We start with a systems landscape audit — mapping how your CRM, CPQ, ERP, and adjacent tools actually function, where data flows between them, and where it breaks down. We identify redundancy, misalignment, and process gaps. Then we build a strategy: optimize what you have, integrate what is disconnected, modernize the parts holding back growth, or replace what is genuinely past its usefulness. We also support platform selection if you are evaluating new systems.

Who this is for

Companies whose business systems grew organically and now feel disjointed, inefficient, or impossible to scale. Particularly valuable for organizations preparing for growth, an acquisition, or a digital transformation program.

What you can expect
  • Systems landscape audit — map what you actually have
  • Process and data flow mapping
  • Gap and redundancy analysis
  • Optimization recommendations
  • Platform selection support when replacement is warranted
Engagements

Audits and strategy engagements are scoped to the size of your systems landscape.

The Teralis Difference

We don't recommend ripping and replacing unless it's genuinely warranted. We help you get more from what you have — and recognize when you've truly outgrown it.

07

Agile Project Delivery

Structure, momentum, and accountability for every sprint.

Project-based

Great ideas stall without disciplined execution. Teralis embeds experienced delivery talent directly into your team — bringing structure that fits your pace, without adding overhead.

What we do

We embed experienced scrum masters, product owners, and delivery leads into your team. Sprint planning calibrated to your cadence, backlog grooming that keeps priorities visible, stakeholder communication that builds trust rather than consumes a morning, and retrospectives that change how the team works instead of generating a list nobody reads. Our delivery leads come with real Product Owner experience, which means they understand the business side of the backlog and not just the process mechanics.

Who this is for

Teams with a strong vision that are struggling to hold delivery momentum. Organizations launching a new product or platform who need senior delivery leadership. Teams whose internal PO or scrum master is overloaded or new to the role.

What you can expect
  • Sprint planning and backlog management
  • Stakeholder reporting and communication
  • Delivery health assessments
  • Risk and scope management
  • Embedded scrum master and product owner support
Engagements

Priced by engagement length and the level of embedded support required.

The Teralis Difference

Agile delivery isn't something we've studied — it's something we've practised under real pressure. Our delivery leads bring genuine Product Owner experience, not just process certification.

08

Team Enablement & Vendor Alignment

We leave your team stronger — not dependent on us.

Project-based

The best consulting engagement is one that makes itself unnecessary. We work alongside your team to transfer knowledge, build capability, and take back control of vendor relationships — so when we leave, you're self-sufficient.

What we do

We work alongside your team to upskill, coach, and transfer knowledge in a way that sticks — training built around how your people actually work, not a vendor's standard deck. On the vendor side we help you take back control: reviewing SLAs for gaps, assessing whether vendors are delivering against their roadmap commitments, and running the conversations internal teams often find difficult to start.

Who this is for

Organizations that want to build internal capability and reduce reliance on outside support. Businesses managing a complex vendor ecosystem. Teams coming out of an implementation who need a proper handover to operate on their own.

What you can expect
  • Team training and workshops
  • Structured knowledge transfer plans
  • Playbooks and operating documentation
  • Vendor performance reviews
  • SLA and contract alignment support
Engagements

Scoped to the size of the team and the depth of handover required.

The Teralis Difference

We're not trying to make ourselves indispensable. We're trying to earn the kind of trust that makes clients want to keep working with us.

Next step

Not sure which service fits?

The first consultation is always free. We’ll listen to what’s broken, tell you what we’d actually recommend, and give you an honest sense of cost and timeline — no hard sell, no jargon.